Legal Notice

Last updated: October 2026

Welcome to Novaquantify Wellness. This Legal Notice applies to your access to and use of novaquantifywellness.co.uk, including the online store and the products, services, content, features, and information made available through the website.

Please read this Legal Notice together with our Terms of Service, Privacy Policy, Refund & Return Policy, Shipping Policy, Cookie Policy, and other applicable store policies.

1. Website Operator

This website is operated under the trading name:

Novaquantify Wellness

Website: novaquantifywellness.co.uk
Email: novaquantifywellness@gmail.com

Australia Contact Address

79 Windsor Road
Dulwich Hill NSW 2203
Australia

United Kingdom Contact Address

29 Park Gardens
Basingstoke RG21 3PG
United Kingdom

If you require additional information about our website, products, an order, or our policies, please contact us by email.

Where additional legal business, registration, tax, or regulatory information is required to be disclosed by applicable law, such information may be provided on the website or through the appropriate customer documentation.

2. Use of This Website

By accessing or using this website, you agree to use it lawfully and in accordance with our Terms of Service and applicable laws and regulations.

You must not:

• Use the website for unlawful or fraudulent purposes;

• Attempt to gain unauthorized access to any part of the website, account, server, or related systems;

• Interfere with the operation, security, integrity, or functionality of the website;

• Introduce viruses, malware, malicious code, or other harmful technology;

• Copy, reproduce, modify, distribute, republish, or commercially exploit protected website content without authorization; or

• Use website content in a manner that infringes our rights or the intellectual property or other legal rights of third parties.

We may restrict or terminate access where we reasonably believe these requirements, our Terms of Service, or applicable laws have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, ingredients, and other information displayed on our website are accurate and current.

However, manufacturers may change product packaging, labeling, ingredients, formulations, designs, colors, specifications, or other product characteristics without prior notice.

As a result, the product received may occasionally differ in appearance or packaging from the product displayed on our website.

Customers should always review the actual product label, packaging, ingredients, warnings, directions, dosage information, and manufacturer instructions before using or consuming a product.

If the information provided on the website differs from the information appearing on the physical product, you should generally follow the current information and instructions supplied with the product and contact the manufacturer or an appropriately qualified healthcare professional if clarification is required.

4. Health and Medical Information

Novaquantify Wellness sells health, wellness, personal care, supplements, and related products.

Information provided through our website is intended for general informational and shopping purposes only.

Novaquantify Wellness does not provide medical diagnosis, medical treatment, or individualized medical advice through this website.

Information relating to vitamins, dietary supplements, wellness products, personal care products, OTC products, ingredients, health conditions, or product benefits should not be considered a substitute for professional medical advice, diagnosis, or treatment.

If you:

• Have a medical condition;

• Take prescription or other medication;

• Have allergies or sensitivities;

• Are pregnant or breastfeeding;

• Are considering a product for a child; or

• Have concerns about whether a product is suitable for you,

you should consult an appropriately qualified healthcare professional before using the product where appropriate.

Products should always be used according to the manufacturer's current instructions, warnings, and recommended use.

Do not disregard professional medical advice or delay seeking appropriate medical assistance because of information provided on this website.

5. Product Availability

Product availability may change without notice.

Subject to applicable law, we reserve the right to:

• Limit quantities available for purchase;

• Correct product or pricing errors;

• Update product information;

• Remove or discontinue products;

• Restrict products from certain destinations where shipping, legal, regulatory, or import restrictions apply; and

• Cancel an order where a product is unavailable or where a material pricing or listing error has occurred.

If we cancel an order after payment has been received, we will issue an appropriate refund in accordance with our policies and applicable law.

6. Prices, Taxes and Orders

Product prices, discounts, and promotions may change without notice.

The total amount payable for an order, including applicable shipping charges and taxes collected by us at checkout, will be displayed before you complete your purchase.

For international orders, additional customs duties, import taxes, VAT, GST, brokerage fees, or other charges may apply where these amounts are not collected at checkout.

Please refer to our Shipping Policy for further information regarding international shipping, duties, and taxes.

Submitting an order does not necessarily mean that the order has been finally accepted.

We may cancel or decline an order where reasonably necessary because of product availability, payment problems, suspected fraud, material pricing or listing errors, shipping restrictions, regulatory requirements, or other legitimate reasons.

Any cancellation or refund will be handled in accordance with applicable law and our store policies.

7. Intellectual Property

The original content and materials created for or owned by Novaquantify Wellness, including our original website text, layout, graphics, design elements, and other proprietary materials, may be protected by copyright, trademark, and other applicable intellectual property laws.

Third-party trademarks, brand names, product names, logos, product photographs, packaging, and other intellectual property displayed on this website remain the property of their respective owners.

The sale, display, or reference to a third-party branded product on our website does not mean that Novaquantify Wellness owns the trademark or other intellectual property associated with that brand.

Unless otherwise authorized by the applicable rights holder or permitted by law, you may not reproduce, modify, distribute, publish, sell, or commercially exploit protected website content.

You may access and use our website for personal, lawful shopping and informational purposes.

8. Third-Party Content and Links

Our website may contain content or links relating to third-party websites, manufacturers, brands, payment providers, shipping carriers, applications, platforms, or other external services.

Third-party links are provided for convenience or functionality.

Novaquantify Wellness does not control all third-party websites and is not responsible for their content, availability, security, privacy practices, or independent policies, except where responsibility cannot lawfully be excluded.

Before using or purchasing from a third-party website or service, you should review its applicable terms and policies.

9. Website Availability

We aim to maintain a secure, reliable, and accessible website.

However, we do not guarantee that the website will always operate without interruption or error.

Temporary interruptions may occur because of:

• Scheduled maintenance;

• Technical problems;

• Hosting or network disruptions;

• Software updates;

• Security incidents;

• Third-party service interruptions; or

• Circumstances outside our reasonable control.

We may modify, suspend, update, or discontinue website functionality where reasonably necessary.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Novaquantify Wellness will not be responsible for losses arising solely from circumstances outside our reasonable control, unauthorized or unlawful use of the website, or use of products contrary to applicable product instructions and warnings.

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

Nothing in this Legal Notice is intended to exclude, restrict, or override mandatory statutory rights or consumer protections.

11. Consumer Rights

Customers may have statutory consumer rights depending on their location and the laws applicable to their transaction.

Nothing in this Legal Notice is intended to remove, restrict, waive, or replace consumer rights that cannot lawfully be excluded.

Customers in the United Kingdom, European Union, Australia, United States, and other jurisdictions may have rights relating to defective products, product conformity, cancellations, returns, refunds, warranties, delivery, or other consumer matters under applicable law.

For information regarding voluntary returns and refunds offered by Novaquantify Wellness, please review our Refund & Return Policy.

For shipping and delivery information, please review our Shipping Policy.

12. International Sales

Novaquantify Wellness serves customers in the United States, United Kingdom, European Union, Australia, and other supported international destinations.

The availability of individual products may vary by destination because health, wellness, supplement, OTC, cosmetic, personal care, and related products may be subject to different legal, regulatory, customs, or import requirements.

The availability of a product on our website does not necessarily guarantee that the product can legally be imported into every country.

Where we identify a destination restriction before shipment, we may cancel the affected item or order and provide an appropriate refund.

Customers should comply with applicable local requirements relating to products purchased for their personal use.

13. Privacy and Cookies

Use of our website may involve the collection and processing of personal information.

Our collection, use, disclosure, storage, and other processing of personal information are described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

Because our online store is powered by Shopify and uses third-party service providers, certain information may also be processed by those providers as described in the applicable privacy documentation.

14. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to:

• Our business;

• Website or Services;

• Products;

• Operational practices;

• Applicable laws or regulations; or

• Other relevant requirements.

The current version will be published on this page together with the applicable “Last updated” date.

15. Governing Law and Mandatory Consumer Protections

This Legal Notice and use of our website are subject to applicable laws.

Nothing in this Legal Notice is intended to deprive a consumer of mandatory legal protections available under the laws applicable to their transaction or country of residence.

Where mandatory consumer protection laws apply, those protections will continue to apply regardless of any provision of this Legal Notice that might otherwise suggest a different result.

Any dispute will be handled in accordance with applicable laws and by the courts or dispute-resolution bodies having jurisdiction over the matter.

16. Contact Information

If you have questions about this Legal Notice, our website, products, services, or store policies, please contact:

Novaquantify Wellness

Website: novaquantifywellness.co.uk
Email: novaquantifywellness@gmail.com

Australia

79 Windsor Road
Dulwich Hill NSW 2203
Australia

United Kingdom

29 Park Gardens
Basingstoke RG21 3PG
United Kingdom

We aim to respond to customer enquiries as soon as reasonably possible during normal business days.